Are you struggling to keep up with your FMLA process? You’re not alone, and Totem can help. With our Benefits Service Center, we provide a single point of intake for all things benefits, including Absence Management. With our solution, every employee receives concierge-level support from a single leave administrator throughout the life of the leave — regardless of the leave type.
Seamless management for the employee and the team.
Leave Administration
Here’s what our leave administration service includes:
Full-Service Solutions
We provide in-house Family Medical Leave, self-funded short-term disability, paid family leave, and company policy leave administration.
Employee Experience
- We offer web-based and telephonic support for access to leave data, status, and correspondence
- We include outbound call, text message, and email notifications during various stages of the leave process (upon approval/denial, documentation follow-up, and more)
Fully-Customized Reporting
- We offer a sophisticated system with the flexibility to match your unique needs and processes.
HR + Benefits Staff Experience
- Compliance with federal and state FMLA and PFL regulations
- Consistency in administration for all employee leave requests
- Integrated system for eligibility, entitlement, correspondence, and reporting
- Notification via email and text at specific stages of the leave
- Continual training and education for the HR and benefits teams
- Self-funded short-term disability includes payment advice and payroll reporting
- Integration with HRIS and payroll systems and with a long-term disability carrier
Testimonials
Our customized approach is designed to protect your employees while helping you optimize your FMLA process, including absence management, and more.
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