Employee Benefit Solutions for the Hospitality Industry

It’s no secret that the hospitality industry experiences tremendous turnover. With that comes staffing shortages, lack of productivity and difficulty maintaining talented employees.

So — how do you win the talent war in Hospitality?


We get where you’re coming from.

We help employers in the Hospitality industry with:


Recruiting keeps you up at night as you battle larger businesses for talent and struggle to find skilled employees.


Retaining employees and combating high turnover rates is a challenge in a highly competitive industry.


Your employees lack an understanding of the value your benefits provide — and are unsure how to maximize them.

Employee Health

The language and knowledge gaps continue to challenge your ability to effectively communicate with employees about benefits.

Proactive Care

Employees continually choose to delay or skip preventive healthcare due to poor perception of benefits, leading to major complications.


You’re working with limited budgets outside of your control — continually being asked to do more with less when it comes to compensation and benefits.

Our Solutions

We think outside the box with solutions that make a difference for our Hospitality clients.

Benefits Consulting
Benefits Administration
Benefits Communication
Benefits & HR Compliance
Concierge Employee Support
HR Outsourcing

Totem’s solutions change the way Hospitality employers approaches benefits.


decrease in employee turnover


in savings on medical spend


increase in the perception of benefits


increase in employee engagement

Why Employers of Choice Choose Totem

This is the best customer service I have experienced

The team at Totem leans into every question and need we have, always reaching in to share the load. This is the best customer service I have experienced from a business partner/vendor in my career.

—Vice President of Talent Management, Marco’s Pizza

You speak with someone who cares

The difference with Totem is the people. When you call into the Benefits Service Center and you speak with someone, you speak with someone that cares. They’re going to stay with you. They’re going to follow-up on your case. Whether it be speaking with an employee or balancing payroll, you’ve got someone that truly cares about you being successful and your system being successful in regards to benefits.

—Georgia Public School District, Director of Employee Benefits

Work hand-in-hand with us

“We don’t think of [Totem] as just a call center or just somebody that can help us with benefits. They really work hand-in-hand with us. We’ve had people tell us when they sit in a room with us that they can’t tell who works for who because we all work so closely together.”

—Private Sector Employer, Director of Compensation & Benefits


Our Mission

Be there for everyone.

You want to make sure no employee gets left behind — but you want to make sure to protect your bottom line too.

With a proven track record of delivering 8% to 29% in annual savings to clients who adopt our engineered health benefits that leverage data and best practice — we help you offer a winning benefits package, all while lowering your costs.