There are no shortcuts to great culture.
Leaders have a responsibility to demonstrate the beliefs of their company and reinforce behaviors that reflect those values. They create culture through transparency, authenticity, credibility, and character.
It’s hard work, but it’s worth it.
In this episode of CHRO Champions, I sit down with Jeff Shuman, former Chief Human Resources Officer at Quest Diagnostics, to discuss the secret sauce to creating a great culture.
What we talked about:
- Concepts he’s championed over his career
- How he drove cultural change at several companies
- Common missteps companies make with their culture
- His approach to employer-sponsored healthcare in light of rising costs
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