Employee benefits are important. Why? Because when optimized, your employee benefits package has the potential to be your best ROI. At Totem, we understand why employee benefits are important and infuse that knowledge into everything we do for you.
Find out how to bolster your employee retention strategies, alleviate your overworked HR team, and clearly communicate the value of benefits to your employees.
Here are 3 common obstacles your team faces daily and how better employee benefits are the solution you’ve been looking for.
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Employee Benefits are Important Because Top Employees Continue to Resign
The “Great Resignation” may be winding down, but top employees continue to resign and are difficult to recruit. The kicker? Employee benefits and retention go hand-in-hand. Your top employees want to feel valued at your company, and if you’re not providing a benefits package that they view as an asset, then they’ll find it elsewhere.
The best way to combat this? By positioning employee benefits as a huge value-add that they can’t miss. This is accomplished through extensive education, communication, engagement and support with your employees. Employee education and communication can take up a lot of time, but when you work with Totem’s Benefits Service Center, our very own Totem employees are picking up the phone to assist and educate your employees. Our goal is to always provide them with the best information and resources necessary to understand their benefits plan.
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Employee Benefits Matter Because Your HR Team is Buried in Administrative Tasks
Do you find your HR Team is spending the majority of their time buried in administrative tasks instead of strategic initiatives that move you forward? While it may feel like those admin tasks will never end, Totem rescues HR Teams from floods of administrative tasks and paperwork time and time again.
How? Exceptional service backed by quality technology (that we implement and manage).
Technology solutions are essential. And, it’s even more essential that they work well.
When you partner with Totem, we provide both a benefits administration system and an employee benefits website that are total game-changers. The benefits admin system (which is also an employee benefits app) allows employees to complete enrollments and review benefits, confirmation statements and beneficiary data all on a user-friendly website that can be accessed from anywhere. The employee benefits website is your employees’ one-stop shop for information regarding their employee benefits plans.
Totem manages the technology and maintenance in its entirety — so you don’t have to.
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Employee Benefits Should Matter to Your Employees
What good are benefits packages if your employees don’t fully understand what’s being offered and, more importantly, how to use it? Employee education is a critical piece of the optimized benefits puzzle, but HR teams just don’t have the time to make it a top priority.
At Totem, we have you covered. By utilizing our benefits websites, employee benefit apps and Benefits Service Center, both employees and HR Teams have the resources and information they need at their fingertips.
With a benefits website, employees can easily access key information and learning materials – leading to an increased understanding of benefits and fewer questions directed to HR staff.
When it comes to our Benefits Service Center, here are the key features you should know:
- Access to a dedicated client phone number with custom greetings and hold messaging available
- Real interactions with real people
- Detailed benefit information
- Bilingual support
- Lower representative-to-client ratio and a higher level of client knowledge
- Extended service center hours
- Robust call center interaction reporting
When you pair the website with employee benefit apps and our Benefits Service Center, employees have all the resources needed to learn, ask questions and become confident in maximizing their benefits plan.
At Totem, we know why employee benefits are a top priority for every organization. We also understand how they impact HR Teams. We have over 40 years of experience being the preferred benefits consultant employers trust, recommend and rely on. Connect with us today to learn how Totem can be your trusted benefits partner.
