The Hard Rock Casino in Cincinnati is thriving through the pandemic due to an impressive HR culture. Emboldened by a set of strong values and mottos, the business looks to expand their workforce.
Deborah Gentry Davis, Vice President Human Resources at Hard Rock Casino in Cincinnati, joins the show to discuss her experience with the company and how treating co-workers as you treat guests is the key to cultural success.
What we discussed:
- Deborah’s Background and How She Got Started in HR
- Transition into Hospitality within HR
- Successes & Strategies in HR with Regards to Retention
- Hard Rock Casino Objectives and COVID-19 Challenges
- Encouraging & Incentivising New Employees
- Personal Motivators for Deborah
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