Benefits Service Center
We help you be there for everyone.
When it comes to administering employee benefits — you need more creative problem-solving, more questions answered, and a more hands-on approach.
At Totem, we do more than consulting.
We have a combined 40 years of experience in transforming the way our clients offer and administer benefits — making it easier for them.
We bring a personalized approach to every area of benefits, including:
- Benefits Administration & Technology
- Enrollment & Employee Support
- Communication & Engagement
We take an integrated model approach that combines best-in-class expertise, technology, and service all while putting your people — your employees and your benefits staff — first.
The Three Pillars of Employee Experience
When it comes to the employee experience — the status quo isn’t cutting it.
As an extension of your HR and benefits team — we help deliver a braggable employee experience to your employees.
Plan Design
We recommend products that are consistent with your objectives and help improve your employees’ perception of benefits.
We take a gradual approach and do not change all of the benefits in place – unless it makes sense.
Technology
From a web-based benefits administration system to an easy-to-access benefits website, we have the technology capabilities to implement applications that save time and money, and lift the burden currently carried by your HR staff.
Benefits Service Center
Totem’s Benefits Service Center handles employee benefit enrollment and all aspects of employee benefits. This includes benefits questions, claims issues, life insurance beneficiaries, and life events for non-medical plans.
Our industry-leading Benefits Service Center offers your employees high-touch, year-round support and deploys custom communications and targeted outreach for all benefits and HR messaging.
Be there for everyone.
Your people deserve better.
The truth is, benefits administration tasks are overwhelming your HR staff, and it’s time to make a change.
On top of that—optimizing employee benefits will improve employee satisfaction and equip you to win the talent war while simultaneously cutting costs.
Download our FREE ebook, “Leveraging Benefits to Combat the Great Resignation.”
Our Solutions
We think outside the box with solutions that make a difference for our clients.
10.5%
decrease in employee turnover
12.5%
increase in the perception of benefits
700%+
increase in employee engagement
99%
active enrollment elections
Benefits Service Center Virtual Tour